How to Edit the Payment Amount

Assuming the settings are in place, that allow a Resident to edit the payment amount (to pay a different amount than what their current balance shows), here are the steps:

In the Resident Portal > click Pay Now > click the little blue pencil icon.

Edit the payment amount and then move through the process to submit/confirm the payment.

The above steps can also be used to split a payment between two payment methods: repeat the above process to submit the first payment, then again to submit an additional payment using a different payment method.